System Integrated Service is the Information Technology consultant services, design and develop IT systems, design network and communication systems as well as the maintenance services after the installation. For example, set up and maintain Web Server, Mail Server and etc. In case the customers have some specific or various requirements, they can consult with our team of system engineers from CS Loxinfo at any time.

The customer will also receive the following services other than just the installation

System document

• System structure
• Application document
• Basic trouble shooting

Basic hand-on training

• What and where system configuration
• What and where applications configuration
• How to maintain server (basic)

Support after UAT (30 days after operation)

• There are two types of supporting
  • By E-mail
    • 8 * 5 Email Support ( 8 hours on 5 working days )
    • User can send e-mail to team support (SI) for asking about system’s questions
    • Team support has to response that mail within 2 working days
  • By Phone call
    • 8 * 5 Call Support ( 8 hours on 5 working days )
    • User can call to team support for asking about server’s question

Installation Period

• Totally 5 working days
  • 4 working days for pre-install system at CSL office
  • 1 working day for implement completed system at customer site
    • Verify all server features
    • Verify server functions can work properly under customer environment
• System Migration will be considered case by case

Contact Information for Customer

E-mail : presales@csloxinfo.net
Tel : 0-2263-8185
Fax : 0-2263-8007

1. Scope of work for Web server on Microsoft Windows

Hardware requirements (Minimum requirements)

• Processor: Intel Pentium III+
• RAM: 256 Megabytes
• Hard disk: Depend on the size of contents and any additional software including components, plus 4 Gigabytes reserving for OS and system overhead (may be justify by OS recommendations)
• 100 Mbps LAN card

Software requirements

• Operating System (OS)
• MS Windows: 2000/2003 with service pack or any update patches
• Web service
• MS Windows: Internet Information Service (only version that’s compatible with OS version)
• FTP service
• MS Windows: including in Internet Information Service (IIS)
• Terminal service
• MS Windows: Terminal Service (server)/Remote Desktop (client)

Installation

Web server

• Installing OS
  • Formatting hard disk
  • Partitioning disk space for system and applications usage
  • Installing OS and disable unused packages
  • Apply patch, the available latest OS bugs fix, including hardening
• Enable IIS

MSSQL server

• Installing OS
  • Formatting hard disk
  • Partitioning disk space for system and applications usage
  • Installing OS and disable unused packages
  • Apply patch, the available latest OS bugs fix, including hardening

Configuring web service

• Basic Features
  • Setting default web root directory and tuning up basic web configuration
  • Virtual web site
  • ASP
  • Web log files
  • Customer MIME Type
• Advanced Features (Additional charges will be applied)
  • URL Scan / IIS Recycle tool
  • Page Counter
  • PHP
  • ASP.Net
  • MS FrontPage Extension

Configuring FTP

• Initial 1 FTP account
• No anonymous account

Configuring basic system security

• Setting hosts.allow / hosts.deny
• Disable unused services
• Password Protection
• Directory security

2. Scope of work for Web server on Linux

     This web server will provides HTTP services in sync with the current HTTP standards by using the Apache HTTP server which is open-source HTTP server for Unix operating system. And Linux (Slackware or RedHat) is selected to be operating system for this web server. This server will provide secure shell for administrator log in to server and FTP account for upload or download webpage.

Hardware requirements (Minimum requirements)

• Processor: Intel Pentium III
• RAM: 256 Megabytes
• Hard disk: Depend on the size of contents and any additional software including components, plus 4 Gigabytes reserving for OS and system overhead (may be justify by OS recommendations)
• 100 Mbps LAN card

Software requirements

• Operating System (OS)
• Linux/Unix: Slackware or RedHat (latest stable version)
• Web service
• Linux/Unix: Apache (the latest stable version referred from www.apache.org
• FTP service
• Linux/Unix: ProFTP (the latest stable version)
• Terminal service
• Linux/Unix: OpenSSH(client/server) and its prerequisite applications (OpenSSL, Perl, etc.)

Installation

• Installing OS
  • Formatting hard disk
  • Partitioning disk space for system and applications usage
  • Installing OS and disable unused packages
  • Patching the available latest OS bugs fix, including hardening
• Installing OpenSSH
  • Compile with the following options
  • SSL
  • TCP-wrappers
  • Shadow password
  • MD5/PAM password
  • Disable remote login for root
  • Generate a host key
• Installing Apache web server
  • Compile with the default options
• Installing Pro-FTP
  • Compile with the default options

Configuring web service

• Basic Features
  • Setting default web root directory and tuning up basic web configuration
  • PHP/ CGI / Perl / C, C++
  • Customer MIME Type
  • Virtual web site
  • Web log files
• Advance Features (Additional charges will be applied)
  • SSL Secure Server Encryption
  • Server Side Includes(SSI)
  • Page Counter
• Configuring FTP
  • Initial 1 FTP account
  • No anonymous account
• Configuring basic system security
  • Setting hosts.allow / hosts.deny
  • Disable unused services

3. Scope of work for Microsoft Exchange Mail Server

     This mail application runs on Microsoft Windows server so customers have to own Microsoft product (Operating System) and Microsoft Exchange version that provides mail service.

Hardware requirements (Minimum requirements)

Exchange server

• Processor: Intel Pentium IIII+
• RAM: 1 GB
• Hard disk: Depend on the size of contents and any additional software including components, plus 4 Gigabytes reserving for OS and system overhead or justify by OS recommendations
• 100 Mbps LAN card

Software requirements

• Operating System (OS)
• MS Windows: 2003 with service pack or any update patches
• MS Exchange 2003

MS Exchange server

• Installing OS
  • Formatting hard disk
  • Partitioning disk space for system and applications usage
  • Installing OS and disable unused packages
  • Apply patch, the available latest OS bugs fix
• Installing MS Exchange

Configuring MS Exchange server

• Initialize users
• Configure 1 domain for incoming mail
• Set Internal mail routing
• Set External mail routing
• Set Disk Quota
• Enable web mail access

Configuring basic system security

• Setting hosts.allow / hosts.deny
• Disable unused services
• Password Protection
  • Directory security

4. Scope of work for Mail Server by Sendmail

     This mail server will be set to use POP and IMAP in retrieving e-mails from mail server. With system specification below, server will be able to maintain maximum 5,000 mailbox accounts. However the increasing or decreasing of server resources can make the system scalable.

Hardware requirements (Minimum requirement)

• Processor : Intel 4 plus
• Ram : 512 Megabytes
• Hard disk : Depend on the number of anticipated mailbox accounts multiplied by the maximum size allowed for mailboxes, plus 30% for system overhead
• LAN Card

Software requirements

• Mail applications
  • Sendmail , Get stable version of source from www.sendmail.org
• IMAP
  • Default package on OS distribution
• POP3
  • Default package on OS distribution
• Remote login
  • OpenSSH, Get stable version of source from www.openssh.com
• Secure Socket Layer, requested by OpenSSH
  • Openssh, Get stable version of source from www.openssl.org
• Operating System (OS) :
  • Recent of distribution of Linux Slackware or RedHat

Installation

• Installing OS
  • Format hard disk
  • Partition hard disk
  • Install OS and disable unused packages
  • Apply patch , if necessary
• Installing Openssl
• Installing Openssh
  • Compile options
    • SSL
    • TCP-wrappers
    • Shadow password
    • MD5 password
  • Disable remote login for root
  • Generate a host key
• Installing POP3
  • Enable POP3 line in “inetd.conf”
    • pop3 stream tcp nowait root tcpd pop3d
• Installing IMAP
  • Enable IMAP line in “inetd.conf”
    • imap stream tcp nowait root tcpd imapd
• Installing Sendmail
  • Compile & install sendmail
  • Apply patch , if necessary
  • Compile M4 for needed options

Configuring Sendmail

• Set local domain for receiving incoming mails
• Set mailbox quota
• Mail log file
• Aliases name
• Forward mail ( .forward ) per user
• Mailertable
• Domaintable
• Virtusertable
• Set basic Anti-spam
  • Deny mail relaying form outsides sites by “access” file
  • Deny mail contains unresolvable domain name
  • Deny mail contains unqualified senders
  • Finer control by using tags
  • Reject mail from any site in the realtime blackhole list
    (http:///mail-abuse.org)

Initial Mailbox accounts

• Maximum 3,000 accounts
  • Create new mail accounts

Configuring basic system security

• Set hosts.allow / hosts.deny
• Check and modify file permission