The Company acts as a representative to its shareholders in carrying out the business in order to maximize shareholder satisfaction with regards to sustainable growth of the value of the Company in the long term future, and the disclosure of transparent and reliable information to its shareholders.

     Customer satisfaction and consumer confidence are very important to the Company. The Company aims to provide high quality goods and services at reasonable prices, and maintain a good relationship with its customers. The Company has thus determined the following guidelines:

    The Company’s dealings with any business partner shall be conducted in a manner that upholds the reputation of the Company and all relevant laws. All Company personnel must be aware of the common interests of the Company’s business partners and treat them equitably. The selection of business partners shall be fair. The Company shall also consider its business partners to be the key factor in jointly creating a value chain for customers.
     The Company shall keep all its promises and perform in accordance with the terms and conditions agreed with its creditors for the repayment of principal and interest, as well as safeguarding all guaranteed assets.

      All members of staff are valuable assets and a critical success factor, so the Company must place emphasis on developing and promoting a good culture and working atmosphere, teamwork, courtesy, and respect for individuality. The employment, promotion and transfer of all staff members shall be conducted in a fair manner based on ethical standards whilst maximizing human resource utilization .
      The Company is responsible for implementing and maintaining a safe working environment to protect the lives and property of all employees. The Company must also adhere strictly to the labor law.
      The Company respects the privacy of all its staff members and will not disclose any personal information such as salaries, medical records or family data to anyone who does not have the right to that information unless it is required to do so by law.

      The Company has a policy of free and fair competition , not bind the distributors to solely sell the products of the Company.
      The Company shall not acquire information on its competitors by any illegal or unethical methods.

      The Company is aware that it is a Thai company and has a responsibility to Thailand and Thai society. The Company is committed to making a contribution to society by supporting activities of public interest and cooperating with the communities in which the Company’s activities are located.
      The Company has a policy to produce goods and render services that are environmentally friendly and comply with all related environmental laws.
The Company supports activities that protect the environment and save energy. In addition, the Company has a policy to purchase and promote the use of products that are environmentally friendly.

7.1

Receiving Money or Other Remuneration

      Directors, management, and staff members at all levels shall not personally receive any money or benefits from the Company’s customers or business partners, or from any other persons when working on behalf of the Company.
      Directors, management, and staff members at all levels shall not borrow or raise funds from, or lend money to, the Company’s customers or business partners, unless they are independent customers of banks or financial institutions which are connected to the Company.

      Directors, management, and staff members at all levels shall not engage in any other business that affects their performance, duties and working hours in the Company. A director or an executive, under the definition of the SEC, shall report his(her) business involvement with the Company to his(her) direct supervisor, whether it is his(her) direct business, his(her) family, or other legal entity, by using the specific Company’s form, as soon as his(her) firstly joining with the Company, immediately after entering into such business, and on a yearly basis. The completed form shall be secured at an appropriate Department. Every member of the Company is prohibited from participating in any other business which is in competition with the companies in the Group, regardless of whether the management or the staff directly or indirectly benefit from that business.

       The Company has no policy to nominate members of the Company’s management team as board members of a company outside the Group. In the event that a member of the management team with a job grade of 13 or above is invited to serve on the board of a company outside the Group, approval is required as outlined below, unless the invitation is for a non-profit organization and does not infringe any related laws or regulations governing the business of the Company. Furthermore, the person involved shall not use his or her position in the Company to promote the business of the outside company.

     The Company prohibits the directors, management and employees to offer money, incentives or other special benefits to its business partners, “suppliers, customers, creditors or any other person they are dealing with on behalf of the Company” in order to influence, or in exchange for, business deals except for providing normal business entertainment, trade discounts or promotional campaigns.

      The Company has a policy of political neutrality and does not make donations to any political party. The Company also avoids activities that may favor any political party.
      Directors, management, and employees at all levels are able to participate in political activities under the terms of the Constitution of Thailand. However, no member of the Company shall claim the status of being a Company employee or use any of the Company’s property or equipment for the purpose of political activities .
      Any director, manager or employee who accepts a political related position or stands for both local and national election in any constituency in Thailand must resign from the Company.

      Directors, management, and employees at all levels are responsible for looking after, maintaining and maximizing the use of property and fixed assets belonging to the companies in the Group, and shall not use any of these for their own or others’ benefit.
      The Company has a policy to prepare all business documents and financial reports, and record all accounting and financial data on a timely and honest basis, in compliance with generally accepted accounting standards and related laws .
      No director, manager or employee may disclose material inside information to any party that has no right to access that information. It is the duty of every member of the Company to secure and protect confidential information, data and documents.

      Directors, management, and staff members at all levels shall not use any significant inside information on the Company or any company in the Group which has not been disclosed to the public, for their own or others’ benefit.
      Directors, management, and staff members at all levels shall have the right and freedom to invest and trade in the securities of the companies in the Group. However, in order to prevent conflicts of interest, all directors and employees should avoid or suspend trading for a period of one month prior to the disclosure of all financial statements to the public.

      The distribution of information on the Company shall be conducted in a factual, accurate and careful way.
      A Company employee who is not authorized or assigned to speak to the press shall not give any interview with the media or the general public, nor disclose any information about the companies in the Group which may adversely affect their reputation or business operations.

     In the case of related transactions amongst the companies within the Group, the Company shall conform to the rules and procedures of granting approval by upholding the best interests of the Company, as if the Company were dealing with outside parties (on an arm’s length basis).

      Directors, management and staff members at all levels shall abide by the law and all related rules and regulations pertaining to their position. No member of the Company shall commit or support illegal acts.

15.1

Every director, manager and member of staff shall strictly adhere to the Company’s Code of Conduct in the performance of his or her duties. If any unethical conduct is discovered, the wrongdoer should be punished according to the Company’s guidelines.

15.2

It is the duty of every director, manager and member of staff to read the Code of Conduct, including all amendments that are made, and sign an agreement to abide by its conditions.

A Code of Conduct Committee shall be established, which is comprised of the Company’s Managing Director, acting as the chairperson, and other department heads including Internal Audit Office, Human Resources and Legal Office. The roles and responsibilities of the committee are as follows:

Any waivers to the Code of Conduct for senior executives and directors must be approved by the Board of Directors.

     Every director, manager and member of staff has a duty to report any activity that infringes the Code of Conduct or situation where they were forced to perform a task that conflicts with the code, to their supervisor, a senior executive, the Internal Audit Office, the Human Resources Department, the Code of Conduct Committee or the Audit Committee, as the case may be.
     The Company has a policy to protect the identity of anyone who reports non-compliance with the Code of Conduct. All information received will be treated in the strictest confidence and the Company will not take any disciplinary action against the person reporting the allegation if that person acted in good faith.